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OUR FOCUS IS ON CUSTOMER SERVICES
Bellini s.r.l. has a thirty-year experience in the field of lubricants and industrial fluids. This is why the Bellini s.r.l. is a valulable and qualified partner for companies that operate in this sector. To our clients, we do not supply high-quality products; we also provide advanced and wide-ranging technical services.
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The outstanding performance of the products we manufacture and distribuite translates into very real advantages: industrial machines last longer, maintenance costs are kept low, efficiency increases and the reliability and safety of production processes grows, even in extreme operating conditions. |
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A strong emphasis on excellency is what defines our firm. This attention to quality can be detected in the range of our products, which satisfy the diversified and ever more exacting demands of modern industry to the full, and at competitive prices.
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The technical and marketing staff of the Bellini s.r.l. is keen to respond to the special and particular needs of each firm and of each section within it. This implies monitoring the application of the lubricants we produce in the specific contexts of each firm and keeping firmly in mind our committment to result optimization.
The design of made-to-measure solutions, based on a painstaking and prudent assessment of our clients’ operational needs, counts among the key components of the market identity of our company, which includes the strength of tested experience as well as the capacity to provide personalized assistence to our clients.
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Up-to-date technologies for innovative products a very advanced technical equipment, which we are careful to keep up to date, allows our firm to manufacture original and effective products, respectful of the strictest environmental norms and adaptable to a variety of work processes.
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Our relentless search for innovation is entrusted to our laboratory, where, within the context of the Bellini ‘s “corporate culture”, chemists work alongside experts in lubrication technologies. Their synergy is based on the habit of a free flow of experiences and on the shared determination to improve our efficiency and effectiveness.
Our unique know-how, refined in and through our cooperation with our customers, affords our firm the singluar opportunity to mobilize informations that are essential to developing new products. But, while we do this, we make sure that we start from hard and verifiable facts, and that we take into account the real and ever changing demands of the market.
The Bellini s.r.l. has partners in all main production sectors, but its strength lies in responding to the demands for lubrication of industrial machining processes and of mechanical equipments. In all fields, however, the Bellini products show their capacity to contributing to rationalizing and optimizing production processes.
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Thanks to modern “programmed storage” procedures, handled through an integrated computerized system, our firm always keeps in stock the amounts of product that may be requested, even in an emergency. As a result, we can meet all unexpected demands. Part and parcel of our responsiveness to our clients’ needs is the access which we offer to a restricted area of the Bellini website, in which they can monitor in real time their orders, invoices and other relevant trends
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For our firm, the “firm system” certified according to UNI EN ISO 9001:2000 represents both an arrival and a starting point. It is the goal that brings witness to the attention we have always placed on quality, and it is at the same time a powerful incentive to improve our procedures according to ever stricter standards.
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Technical assistance “no problem”: this is the aim ambitious that our firm has started pursuing years ago, and has been able to reach, thanks to its experts in lubrication, and to fully operational field teams which have become our clients’ strategic partners, thanks to their technical skills and to the promptness of their interventions.
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An influential role in the Italian Federation of Chemical Industry, Federchimica, specifically in the Group of Industrial Lubricants Producers (Gruppo Aziende Industriali Lubrificanti, GAIL), for Bellini s.r.l. is an additional, meaningful incentive towards taking greater responsibilities in national policy and a relevant indicator of our wide-ranging effort. In this Group, our firm contributes to overall policy development on the basis of its long experience in the development and monitoring of all relevant progress in this sector.
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Keeping up with innovation and developing a sector culture for our firm are the critical factors of our success in meeting the challenges posed by the market. This is why the Bellini s.r.l. is always attentive to changes that take place in the scientific field as well as in marketing, and acts with an international approach, both in respect to product development and to dialogue with its clients.
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| © 2002 Bellini
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